My explorer badge hasn't unlocked
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Sebastian L. #15963
Posts: 1 ✭✭
I bought a travel add-on and my explorer badge is not unlocked. Anything I can do?
16
Answers
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Should be unlocked as soon as you receive the confirmation of your referral code was used
Wait a day, if you do not receive it contact the support
To contact the support
- Go to a faq page, for example this onehttps://fizz.ca/en/solutions
, you must be connected - The business hours: every day from 8 a.m. to 9 p.m. (EST).
- In 5 minuts you must see a bubble icon at the bottom right of the browser
- Click on the icon to chat with support. If the icon does not appear, be sure that you do not have an addblocker or disable scripting, try a different browser.
4 - Go to a faq page, for example this onehttps://fizz.ca/en/solutions
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Have you tried logging out and back in?5
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It happened to me too. I contacted the support by Facebook messenger, and they activated it a few days later.6
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Chat with them sometimes badges do not get activate for some buggy reasons.. =\4
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Seems to be a common issue based on previous reports on this forum, I would contact support as it seems to have worked for others.5
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yes only way is to contact support5
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