Answered question

Monthly bill print - invoice details are empty

There are no details on the monthly invoice when printed. I need it for Revenue Quebec and CRA.
I had the same issue in Dec-2019, it got fixed, and now in Jan-2020 the same problem.
When Fizz is planning to correct this?

Gheorghe
Gheorghe

Gheorghe

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You need to contact the support and ask them
Here we are users and we do not have that information

To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

CHAT

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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