Answered question

My Internet is down. I am in Montreal, Rosemont. When my Internet will be recovered?

I do not have internet in Rosemont, Montreal for more than an hour. When the service will be recovered?

Svetlana
Svetlana

Svetlana

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Hello Svetlana,

Fizz is aware that the Home internet service is slow or interrupted for some of its members. A dedicated team is currently working to address the situation. In the meantime, the portability of new members to Fizz mobiles services will be impossible.

Fizz apologizes for the inconvenience this may be causing you.

-Luciana

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Other answers

Mike
Mike

Mike

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4
5000 / 5000
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It is a known problem they are working on it

Nini
Nini

Nini

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4
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Fizz is working on it.Mine is back, I’m on the south shore of Montreal.

Michelle
Michelle

Michelle

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1
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The issue seems to be reported as resolved
Try rebooting

MichelP
MichelP

MichelP

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4
5000 / 5000
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Svetlana,
It supposed to get resolved by Fizz.
Try to reboot your modem or do a reset of your modem.

Nini
Nini

Nini

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4
5000 / 5000
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Please choose a best answer to close the discussion.Merci!