When you choose your plan, you have the opportunity to choose between a new number or transfer your actual number. It has to be a number from a cell phone. A regular fixed line...
My current account is paying for 2 separate cell phones. With only one of them being transferred to Fizz, how to I ensure that the right number is being transferred? Will it be...
Hi David
Yes you will need to enter the phone number that you want to transfer.
Instead of using your old provider account number, you can enter the IMEI from your phone...
Hi, i am having issues for transfering my phone number. I am currently with Fido and when i'm trying to transfer my phone number it doesnt work. My phone line is still active...
Hello Amélie,
We're so sorry to hear this. Checking your account, I notice it hasn't been validated just yet, which may prevent the system from completing the transferring...
i need fizz to contact my old provider to transfer my old number. when its done i need the confirmation from my old provider by text. not by fizz email.
Hi Mathieu
The transfer process is automated. When its complete, your old provider SIM card will stop working and your old provider account will close automatically.
Videotron stated fizz did not get permission to transfer my phone numbers. I need confirmation that fizz had permission to make the transfer of all 3 cell phone numbers before I...
Hi Melanie
If you transfer the numbers the numbers must be active, therefore, do not cancel them.
Usually if you transfer from Videotron to Fizz you need to receive an...
