Answered question

Summary of calls

Hi,
I need a summary of all my calls (in and out) for a month. where or how can I have this info?

Banafsheh
Banafsheh

Banafsheh

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MichelP
MichelP

MichelP

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Sorry,
You cannot get this information for the moment at Fizz

Maybe you can reach them by chat (available from 8h00 to 21h00):

Open a session online in your account:
and type:

https://fizz.ca/en/contact-us

You will see a green buble down the page
Click on it and ask your question.

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Other answers

Mike
Mike

Mike

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You cannot have it from the Web page, you can have it from your phone.

 
You should try with the customer support, only them can help you out.

 

To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

CHAT

 

  • Go to this page https://fizz.ca/en/privacy, if you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

We don't have the calls summary at the moment

 

Contact Customer Service, maybe they can provide you this kind of summary 

 

Please check the info provided on the following link: https://fizz.ca/en/contact-us.

You can also send a message by Facebook Messenger: https://facebook.com/fizzca.

 

 

If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.