Hi, I want to switch for Fizz internet. I would like to know how much time does it take before I receive my modem/router once I ordered it? I need to know because I want to time...
You need too take an appointment usually 1-2 weeks
The videotron tech must came to your home to test the cable and he will give you the modem.
You can overlap the 2...
So I decided to try Fizz after being with Teksavvy for 13 years and it's not going well so far...
Since joining Fizz in June I've had regular disconnects and below 1mb speeds...
Hello Brad,
I have verified, and you've managed to contact us yesterday via Live Chat.
Please contact us back if you have any other questions.
We are available between 8...
Hello,
In the last week, my internet connection has been dropping once a day. In order to get everything back, I have to power cycle both the fizz modem and my router. Just...
Did you already try a factory reset?
you'll need to reset it to its factory settings by holding down the reset button on the back of the device for ten (10) seconds...
Every day since 3-4 days, during the afternoon or evening, I am losing internet. I am using the Fizz modem as gateway, wifi is disabled on the modem, and my router is connected...
Hello Eric,
Please rest assured that we're doing everything that we can to help you further. As my colleague has already suggested, you should reach to us in private via live...
This is more for the fizz team, I was considering switching to your internet but the modem is really large and I, like many others, have a box inside my condo (new construction)...
We are users and you need to contact the support to have an answer to your question
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login
The...
