I have a data plan but can’t access data after a failed payment attempt due to an expired card. Lots

Miche D.
Miche D. Posts: 3 ✭✭
My payment method expired. Didn’t realize In Time. I received an email telling me they tried two payment attempts. So they suspended my account before I could add an updated expiry date. I updated it an the payment was processed but since then my data on my phone has not worked. Calls and texts work ok. Data is dead though. I have loads of data in my bank and on rollover. Paying for 2Gb of data per month.

Answers

  • Did you try to reset your network settings and/or turn Off and On your data?
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