Answered question

Why are we not allowed to use a referral code for a second plan?

So if I have a mobile plan and I wanted to get an internet plan from Fizz, it seems like Fizz wants us to make a second account to use any referral code (including the one associated with the first account).

If Fizz allows us to double dip on discounts in this manner, then why not just allow us to use a referral code when ordering a second plan? Or if they don't want us to double dip, disable using own referral code but allow the use of any other code. 

So for instance, user ordering a second plan from the same account would be able to use any referral code that doesn't belong to that account itself. 

I understand a second plan would allow to level up slightly faster, but even then it makes a very minuscule difference and most regular customers aren't really that concerned with leveling up or upgrades in the first place.

It seems like Fizz is actively dissuading users to get second plans with the current setup. Just allow the use of referral codes to make getting a second plan even more inticing, instead of making them sign up for a second account. 

P.S: no need to advertise your referral code in this thread. This is mostly hypothetical. 

Khal
Khal

Khal

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I understand ypur point but at the same time, I think like Mike. The 25$ rebate strategy is certainly to get to know Fizz. That rebate won't last forever as Fizz will gain market share and will no longer need to give that incentive.

Thus enjoy it by creating a second account !

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Fling
Fling

Fling

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Yes you need to create a second account to use your referral code. It's not a big thing to manage but I agree with you they should allow the $25 for a second service in the same account.
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Mike
Mike

Mike

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Since you already know Fizz, the 25$ are used as incentive for new customers (marketing strategy) :(
Creating a second account it is the only option

Berts
Berts

Berts

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Yes,create à new account

The $25 is a one-time rebate applied the second billing cycle of the referral.
But don't expect Fizz to grow its market share too fast. The company is new, it targets only QC and Ottawa, it provides only basic features which might not fit more demanding users. As an average user, I only wish success to the company.