How can I reactivate my old phone number from fizz since I still have my SIM card?
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Anas A. #14062
Posts: 1 ✭✭
in My Mobile
I have been with fizz, but I didn’t make my payments last month so it got deactivated, now I want to reactivate my SIM card with the same number
19
Answers
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You can reactivate your SIM card but with same number I don't think so.
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You have 60 days to do it after you quit. After that you still can activate your SIM card but with a new number.
https://fizz.ca/en/faq/reactivate
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If you need a referral code in order to have 25$ on your 3rd bill, this is mine OKWPW to use during the plan activation, when you have the total with the taxes.
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Ask your question to the support to be shure of that
CHAT
Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.10 -
Go under your account and click on reactivate the plan, you have 60days to do it keeping the number
This is the full guide
https://fizz.ca/en/faq/reactivate
How to reactivate your Fizz account when you have a SIM card:
- Go to the Reactivate page and log into your account.
- Review or adjust your plan details and click Confirm.
- Verify your phone number (if you are reactivating within 60 days) or select a new phone number. Learn more about changing your phone number
- Review your addresses and plan details, then click Submit.
- You go to the payment interface to pay for the first month of your new plan.
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Unless you transferred it to another mobile provider, you can reuse your Fizz phone number up to 60 days after unsubscribing, whether to reactivate your plan or to use it for another plan in your account.
https://fizz.ca/en/faq/reactivate
After that, your phone number might be assigned to someone else.8 -
Anas,
Good news.
You can reactivate your account,
You have 60 days to do it,keeping your actual number.4 -
if you cancelled your plan, it might be too late unless you kept your account active.5
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Call Fizz?...5
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Yeah, there is no way to call Fizz. The company is 100% online.
You never know, Bertrand might be a privileged user and has a direct line to reach Fizz
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