Answered question

Changing Plans

Hi,
Can I change my plan any time I like? If so, how and when will the new plan be effective?

Donald
Donald

Donald

User level
Level
0
3 / 100
points
Fling
Fling

Fling

User level
Level
4
5000 / 5000
points
You can change your plan whenever you want before the last 48 hours
 
To change your plan:
  1.  Go to My Plans in your Fizz account.
  2. Scroll to the plan you wish to change.
  3. Click on Manage and then Adjust your plan.
  4. Use the Plan Wizard to adjust your data, minutes, texts and Calling Options (international calls and voicemail).
  5. As you adjust your plan details, you will see your new monthly fee in the box below.
  6. When you like what you see, click Save Changes.
  7. Changes take effect at the start of your next payment cycle.

Important – any change to your plan must be made 48 hours before the end of your payment cycle. During those 48 hours, systems are frozen and no change can be made. You’ll therefore have to wait for the next payment cycle.

 

When does a plan change come into effect?

Your new plan will take effect (and you will be billed the new amount) at the start of your next payment cycle

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

No you cannot change 48 hours before the renewal of your plan

Important – any change to your plan must be made 48 hours before the end of your payment cycle. During those 48 hours, systems are frozen and no change can be made. You’ll therefore have to wait for the next payment cycle.

this is the full guide
https://fizz.ca/en/faq/how-do-i-change-my-mobile-plan

you need to do so 48 hours or more before the beginning of your billing cycle.
It will be effective at the beginning of your next billing cycle

Nini
Nini

Nini

User level
Level
4
5000 / 5000
points

You need to do it at least 48 hours before your billing cycle.Make sure you don’t loose your beginning price if you subscribe before April.

Khal
Khal

Khal

User level
Level
2
1137 / 2000
points

If you subscribed before October 16, changing your plan will result into you losing the discounted price you have been enjoying.

If you subscribed after October 16, then you have been paying the regular price so you don't have to worry about losing any discounts. You can change your plan any time BEFORE 48 hours of your next billing cycle and it will come into effect at the next billing cycle. So if your next billing cycle starts on December 1, you can change it any time before November 30 (30th and 31st accounting for 48 hours) and it'll come into effect on December 1st when your billing cycle begins.