Answered question

How to get the original price of the plan?

How do I get the original price when I originally subscribed? I wanted to import my number from another carrier and now the price has increased? Can I obtain the original price when I originally signed up? Thanks

Daniel
Daniel

Daniel

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Mike
Mike

Mike

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Sorry but it is not possible, this is the communication

https://fizz.ca/en/faq/important-information-mobile-members-who-subscribed-october-17-2019

 

What will happen to the price of my mobile plan if prices change?

I subscribed BEFORE April 12, 2019:

To thank you for being true ambassadors from the get-go, the price you are paying now will stay the same (1). If you change your plan, however, you will lose the price you are paying now, and regular prices will apply.

I subscribed BETWEEN April 12, 2019, AND October 16th, 2019, inclusively:

When you subscribed to Fizz during the stabilization period, you were informed that your plan was to switch to its regular price once that period was over. But to thank you for your patience and collaboration, you get to keep the price you are paying now until early 2020. You will be notified of the switch to the regular price 30 days in advance. If you change your mobile plan, however, you will lose the price you’re paying now, and regular prices will apply.

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Other answers

Mike
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@Eder, he want to import a new number, therefore, it is not possible :(

Fizzy
Fizzy

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You can port your number when you are activating a new plan.

 

Currently it's not possible to port your number to an active Fizz plan. I read that Fizz may change this in the future, but for now it's not possible.

 

If you want to change your plan or register for a new one, you have to pick from the plans/pricing offered currently.

 

My suggestion is to keep your current Fizz plan. If you can, port your other number elsewhere for now. Or consider giving it up.

If it is any consolation, plans between the April and October deadlines are still likely to be increased to regular plan prices in early 2020 according to Fizz.