Answered question

Rewards system change?

The rewards system should take to account the data and minutes we use as rewards points.

For example each 100MB = 10 point, every 10min call = 1 point, every 10 texts = 1 point.

The current rewards system needs to be changed.

We already get points when paying for our plan or making purchases.

You want more points whenever we use our plan? I don't see this happening.

 

Maybe, just maybe we will get points when our unused data expires. However this will be counterproductive for data gifting and could reduce it significantly.

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Lucas
Lucas

Lucas

User level
Level
2
1630 / 2000
points

You also receive points every time you pay your bill, so at some point, you receive more points when you’re choosing a plan with more data/options/etc, since it costs more.

Legandir
Legandir

Legandir

User level
Level
2
1698 / 2000
points

We should get point more often! Like texting!

Your Idea makes sense to us as users but it sits at the opposite end of the money-making business equation for fizz. Right now, consumption-based points are based on profit-driving activities. ie: paying your bill, buying add-ons and buying travel options. On the other hand, what you suggest, points being based on profit-neglecting activities such as texting, calling or using data would be counter productive from a traditional business perspective as it would reward activities that are seen as a cost to the provider (even if its a minimal one). Nevertheless, that is not to say that I dont like your idea. Quite to the contrary, I think that if Fizz truly wants to be revolutionary they could integrate a bit of your idea into their existing system.

I agree, it wouldn't make sense from fizz's point of view to reward more usage on their network. Much more interesting for them to entice you to buy more add-ons/options.