Answered question

Referral. ?

Good day I was referred to fizz by ***** ****** who has an internet service with fizz. I accepted and and have a mobile account **********....
I referred my ********* who is in school and accept now she has the mobile account ********** .
For simplicity I have used my email for both account. Pls confirm when I would get the two referral bonuses. Thanks. Clyde

Clyde
Clyde

Clyde

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Note that the person being referred must be a new customer to qualify. So you cannot refer yourself using the same account. If you add a mobile plan or internet plan, it must be on a new account to qualify.

 

 

You can confirm whether the referral worked by either one of these 2 methods.

1. If you received email with title "You're on your way to a $25 bonus", it worked. That referral is now pending.

2. Check your account. Go to [My Profile], then [Referral bonuses]. If you see the message "$25.00 PENDING", means the referral worked.

 

 

After the referred customer has made their 2nd monthly payment, the referral is confirmed and $25 bonus is applied to both accounts.

1. If you received email with title "You earned a $25 Referral Bonus!", it confirms the referral.

2. Or check your account. Go to [My Profile], then [Referral bonuses]. If you see the message "$25 DISCOUNT ON YOUR BILL", your referral credit has been added to your account.

 

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Other answers

Mike
Mike

Mike

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You must use your code not the email to refer someone :(
this is the guide

https://fizz.ca/en/faq/what-is-a-referral-code-and-how-do...

Clyde, please note that this is a users forum so you might not want to expose your personal info here...
To answer your question: If I understand correctly, you have already created accounts and joined Fizz. If you properly entered the referral codes, as Mike mentioned, during the sign-up process, then you should be able to see the pending referral bonus in your online account by going to My profile > Referral bonuses. Hope this helps!

Takion
Takion

Takion

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For your information there is only one Referral code that is applied per account so would get only one 25$ credit