Answered question

Xiaomi Mi 9T, will it have LTE issues considering it doesn't have any 700 MHz bands? Does Fizz use B17, B12 or B13?

I've seen on some sites like https://www.kimovil.com/en/frequency-checker/CA that Videotron uses 700MHz bands like B12, B13, B17. I can't find this requirement anywhere on Fizz.ca or Videotrons site but apparently every Canadian service provider uses some 700 band to enable reception in buildings, subways, elevators basements, etc.

Xiaomi Mi 9T has the B4 AWS and HSPA bands that Fizz uses. It meets all of the requirements here: https://fizz.ca/en/faq/compatible-devices.
But according to: https://www.kimovil.com/en/frequency-checker/CA/xiaomi-mi-9t, it's missing B12 and B17.

Is this phone fully compatible with Fizz?

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To me it is compatible because you have B4 band but you can try to contact the support and ask them the question but i am pretty shure they will say the same thing.

 

To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

 

CHAT

 

  • Go to this page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-doif you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

 

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

 

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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You should be fine. Fizz use Band 4 at most area. I'm using Mi 9 now, have no issue with LTE. The Mi 9T is the international version that have band 4 and band 7 that Fizz use the most. And you can use my refer code 8FEN4 for a 25$ discount to signup if not already have one. ;)

Eugene
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My dad uses the same phone, no issues so far