Home internet down In dollard des ormeaux?
Answers
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Contact the support
They have still problem in some areas
https://fizz.ca/en/faq/status-services
To contact the support you need to go to this page
https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.
CHAT
- Go to this page https://fizz.ca/en/contact-us, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
7 - Go to this page https://fizz.ca/en/contact-us, if you are not connect login
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Unplug your modem. Wait 1 minute and replug it.
If still no internet, you should describe your picture (modem status) to Fizz support.
There might be a problem with your modem and it is no longer workng.
It seems to have that dreaded red ring. On xbox devices, that ring is known as the red ring of death.
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Julia, please report back here when you have resolution to this.8
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I had got in to contact with fizz support and they belive it is the modem after doing the troubleshooting once again and waiting for them on there side to see if there was a connection to the modem. I have an appointment with a technician to view and hopefully fix this matter as fast as possible. And yes Fizzy it seems that the modems have that telltale red ring of death.8
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Glad to hear that you are getting it looked at.
It could be that power fluctuation zapped the modem.
Hope that the technician will be able to help.
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Update! the technician came with a brand new modem and everything is now working just have to set it up again. As you'll see with the photo no red ring so it may be an easy tell on if you have a broken modem for anyone in the future.3
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Thanks a lot for updating. Enjoy your internet!
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Cool, good to know that a red ring lets you know of a problem.2
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Cool, good to know that a red ring lets you know of a problem.0
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How quickly did they get it back up?0
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Please close this2
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Solved it ?2
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Contact the support2
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Ehhh the discussion dates from 1 month ... Do you make an answer just for pts..... coudon ?0
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Yes sir, like other to1
