or Ask a question

Answered question

Rewards for Mobile and Internet?

Hi!
I have both Internet and Mobile from Fizz. I understand that I can use only 1 reward on my level but is it 1 reward for Internet and 1 for Mobile...? I have one enabled for Internet but it seems that I cannot add or change this existing one to a 500MB mobile upgrade. Any experiences with this?
Thanks!

Daniel
Daniel

Daniel

User level
Level
0
11 / 100
points
11 months ago
Category
About my account
Category
My Rewards
Answer count
6 answers
Author name
Daniel
Date
October 30, 2019
Hits
viewed 81 times
question
q
Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Yes you have slots from each plan

Author name
Mike
Date
Answer likes
answer
a

Did you find this useful ?

No (0)

Yes (0)

0% of users found this answer useful

Other answers

MT
MT

MT

User level
Level
3
2225 / 5000
points

You should have the same number of slots for each plan and they can be used at the same time

Author name
MT
Date
Answer likes
answer
a
SittingRam

SittingRam

User level
Level
3
3011 / 5000
points

Nice, I was wondering that myself

Author name
SittingRam
Date
Answer likes
answer
a
Alfio

Alfio

User level
Level
3
3692 / 5000
points

I made the same mistake and accepted the 250MB upgrade prematurely. Now that I received the 500MB, I can use it until the 250MB gets activated, and then I should be able to swap that out with the 500MB for the next month.

Author name
Alfio
Date
Answer likes
answer
a
Wielder
Wielder

Wielder

User level
Level
0
20 / 100
points

Be careful when swapping upgrades... it seems that it takes one cycle to remove an upgrade, and another to add its replacement.

Author name
Wielder
Date
Answer likes
answer
a
Daniel
Daniel

Daniel

User level
Level
0
11 / 100
points

Thanks for the answers! Finally I contacted support and there is some issue with my account so that I cannot se a separate slot for my Mobile plan that they will fix.

Author name
Daniel
Date
Answer likes
answer
a

Didn't find your answer ?

Fizz