Answered question
Hi!
I have both Internet and Mobile from Fizz. I understand that I can use only 1 reward on my level but is it 1 reward for Internet and 1 for Mobile...? I have one enabled for Internet but it seems that I cannot add or change this existing one to a 500MB mobile upgrade. Any experiences with this?
Thanks!
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You should have the same number of slots for each plan and they can be used at the same time
I made the same mistake and accepted the 250MB upgrade prematurely. Now that I received the 500MB, I can use it until the 250MB gets activated, and then I should be able to swap that out with the 500MB for the next month.
Be careful when swapping upgrades... it seems that it takes one cycle to remove an upgrade, and another to add its replacement.
Thanks for the answers! Finally I contacted support and there is some issue with my account so that I cannot se a separate slot for my Mobile plan that they will fix.
