Answered question

Internet slowdown issues

After disabling the WiFi from the modem and using my own router, the internet seems to be stable for now. Almost cancelled my internet service because of this modem though.

Andrei
Andrei

Andrei

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Genoveva
Genoveva

Genoveva

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Very interesting. Since fizz is a company where the user must do most things on his own, you would expect the modem/router to be as solid as possible. Hopefully by talking about these issues on the forum, fizz will pick-up on it and make some adjustments

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Dustin
Dustin

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It seems like a lot of people complain about how so so is that modem....

Andrei
Andrei

Andrei

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The modem firmware seems not to work properly while having wifi on. Someone suggested that it is because the firmware installed is a beta version. After turning of the wifi and connecting my router...i have much more stable internet.

Andrei
Andrei

Andrei

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Hopefully...must be an easy fix with a new firmware. Or may be we are guinea pigs for beta firmware testing. :D