Answered question

Why I can not receive the message ?

I want reset my password of bank ,Yesterday , I receive nothing after the bank sent message .I happened before ,I received the message from yahoo and hotmail after I contact you .

10.17 , I can not sent the message too .

I don't know what wrong about that , is it the system wrong again ?
When will it be fixed ?



User level
6 / 100

During the stablization period we had that kind of problem.

Contact the support to see with them


  • Go to this page, if you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.


Your can also send a message via facebook messanger and click send a message (this is a bit slower)


You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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