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I understand that part. What i find weird is that i had already my first slot and was using a250mb upgrade. When i checked my usage history, that upgrade was not being added to my monthly data plan although it was active on my first slot and now all the 3 slots ( the one that i had unlocked and 2 locked), disappeared :/

Attariyah
Attariyah

Attariyah

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Level
2
1205 / 2000
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Hmm.. that's strange. I didn't experience this kind of problem when applying/using upgrades. Try to contact Fizz customer support, they should be able to fix the problem.

Fizzy
Fizzy

Fizzy

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Level
4
5000 / 5000
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Someone else here in forum mentioned the same issue. Sounds like a glitch.

 

Best to contact Fizz support to straighten it out.

SittingRam
SittingRam

SittingRam

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Level
3
3011 / 5000
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I have a similar issue. I contacted support. They told me that it should be fixed on my next billing cycle