Answered question

Anyone can help me to reschedule the F**** appointment!?

2 days past and not be able to reschedule! WTF!

Anton
Anton

Anton

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Here is the reply from Fizz customer service. You can try again tomorrow.

 

Hello Anton,

 

I am sorry for the inconvenience. As I can see you subscribed today. You will need to wait 24h before the button will be available under "My plans"/"Manage plan"/"Appointments"/"Reschedule".

 

Thanks for the understanding!

Have a good one!

 

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Other answers

Mike
Mike

Mike

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sorry Anton
here a Whizz (which is an Fizz's employe) gave your the answer
https://community.fizz.ca/questions/2120762-plz-help-f-appointment

we are users, therefore, we cannot do much more, sorry

GOAT
GOAT

GOAT

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Patience my friend

It looks like Whizz already answer your question. So try to wait for 24h and see if you can reschedule. If you're still facing trouble rescheduling then contact Fizz directly.

 

  • Go to this page https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-doif you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

 

Sanjay
Sanjay

Sanjay

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contact support through chat bubble