Answered question
Hi, there was a mistake with my monthly payment and my internet service was stopped. I fixed the problem and the payement went through. However, I still don't have internet service. What can I do to fix this issue? Thank you
If your payment fails once again, your plan will be deactivated, and you will be notified. You will be informed of the two steps to complete (in this order) to reactivate your service, those being:.
Once your payment has been received and confirmed by Fizz (please allow a delay of up to two hours), your plan will be reactivated.
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@Fizzy , Alaa wrote that the payment went through
I guess the important part was:
Once your payment has been received and confirmed by Fizz (please allow a delay of up to two hours), your plan will be reactivated.
Good idea to try restarting modem now.
You should contact Fizz. Tho I hope you're issue's already resolved by now.
Contact Fizz via Facebook
contact support with the chat bubble
