Answered question

I created my plan last week and was waiting for my SIM card. Now that the card came the plan changed price?

I created my plan last week and the price was $23. I ordered my SIM card last week and it just came in today. Now when I go to activate my card the price of my plan has changed to $30. I know the price went up on the 15th but why do I not get the price last week when I created my plan?

Wes
Wes

Wes

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0
22 / 100
points

The price is determined at the activation time not the time the SIM card was ordered.

 

Subscribing STARTING October 17, 2019: The regular prices of our mobile plans, as posted on our website at the time of the activation of the SIM card, will apply.

 

https://fizz.ca/en/node/2686

 

If you haven't subscribed yet, use my referral code 7BQUE, we will both get 25$ off a future bill

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Other answers

MT
MT

MT

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2052 / 5000
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The price is determined at the activation time.
https://fizz.ca/en/node/2686

Wes
Wes

Wes

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0
22 / 100
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Why did the SIM card take so long to deliver. When I ordered it, it indicated 2-3 days. Instead it took a week just long enough for the new rates to take place. I'm just starting and I'm not getting a warm and fuzzy feeling about Fizz.

Fizzy
Fizzy

Fizzy

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5000 / 5000
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You can contact Fizz support.

 

Some people wrote in forums that they were having difficulty to receive the SIM card too.

When they notified Fizz, they were offered the stabilization price (at least until early 2020).

 

Since Fizz knows you ordered last week, you may be in luck too.

 

 

If you're a new Fizz customer and looking for a referral code, you can use mine 66KGA when signing-up. We will both be rewarded with a $25 credit once you have paid your second monthly bill.

Like others said the price is determined at the time of activation of your sim card. You can try to contact fizz and see if they can do something about the price since you're sim arrived later than when it was suppose to.

Same with me, but it wouldn't have made a difference since anybody who ordered after April 12 will also have the price increased on their current plan after early 2020