Answered question

Customer service?

I want to be a customer



User level
1 / 100

Cool! Mobile or Internet or both?

You already made an account, so you did the first step!


For Mobile plans, check here

For home Internet, check here


If you have any more questions, feel free to post here in the community forum.


If you're a new Fizz customer and looking for a referral code, you can use mine 66KGA when signing-up. We will both be rewarded with a $25 credit once you have paid your second monthly bill.



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Other answers

If you want to contact Fizz customer service, there is live chat, but you cannot call on phone.


The idea of this page is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.


  • You're logged into your Fizz account.
  • You're active on a help page such as
  • Simply click on the chat bubble that appears at the bottom on the right.
  • You're within the business hours: every day from 8 a.m. to 9 p.m. (EST).
  • You have disabled any ad blockers in your browser.


If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.



User level
344 / 750

everything is online no phone support