Answered question

How to manage upgrades?

I just subscribed a few days ago, and have applied the 250MB data upgrade. I understand that it will not activate until next period. It shows as pending, and I cannot swap it out now. Will I be able to swap it out for a different upgrade once this upgrade shows as activated?

Alfio
Alfio

Alfio

User level
Level
2
1530 / 2000
points
Abdul
Abdul

Abdul

User level
Level
1
143 / 750
points

Yes you'll be able to remove it once its active but that change will take place for the billing period after the one it gets activated in. And then once its active you'll be able to swap it with the one you want. So all your changes should be applied for the billing period after you're next one.

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Other answers

Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

Yes, when the upgrade is applied you will be able to swap it

Fizzy
Fizzy

Fizzy

User level
Level
4
5000 / 5000
points

Since you just joined, you'll need to level up first.

To learn more about Upgrades and your rewards, read here: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

 

Yes once an upgrade has been activated, you can swap it out again for your next renewal.

 

Your upgrades can have any one of the following status:
  1. In use: you’re currently enjoying this upgrade every month. If you click on it, you’ll have the option to remove it from your plan.
  2. Pending activation: you chose to activate this upgrade, and it’ll be applied to your plan come your next payment cycle (and will, at that time, show the “active” status).
  3. Pending removal: this upgrade was active, and you chose to remove it from your plan, which will be done come your next payment cycle.
  4. Available: you can choose to activate it on one of your plans.
code_WD3TG
code_WD3TG

code_WD3TG

User level
Level
1
271 / 750
points

Yes, you can swap out an upgrade once it has been activated. However, the new upgrade that you swap in will not be active until the following month.

Normster
Normster

Normster

User level
Level
1
444 / 750
points

Yes it is now pending, but once it’s activated you can swap it out easily .

GOAT
GOAT

GOAT

User level
Level
3
2297 / 5000
points

Yes you will be able to swap it, and it will take effect at the next billing date.