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Answered question

Photos through text messages?

I can not send or receive photos through text messages.
Please tell me why?
Thanks

Sabrina
Sabrina

Sabrina

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about 1 month ago
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My Mobile
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Mobile
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5 answers
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Sabrina
Date
October 15, 2019
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rleema

rleema

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To add to what Mike said, if you have data. Check this link for the APN info: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

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rleema
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Mike
Mike

Mike

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You need to verify the APN and have data in your plan

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

If you do not have data in your plan, you need to apply the perks and the bonus

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Mike
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Michel
Michel

Michel

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I've had similar issues. Might be related to image size (I haven't fine much testing)

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Michel
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Jaquesdoo
Jaquesdoo

Jaquesdoo

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iPhone user just restart your phone.

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Code_KRUEW

Code_KRUEW

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You need to have data available as an upgrade, perk, or as part of your plan. If you do, then you need to check your APN settings for an Android phone or have the latest carrier settings for an iPhone.

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