Answered question

Fizz isn't letting me add data on?

I've blown through my data for the month (woops!) but when I try and add anything or modify my plan, I keep getting a banner warning at the top of the screen saying that there were "several changes" and that they need to be processed before I can do anything else. I literally haven't done anything since last month or the one before, so I have no idea what they're on about. Anyone else have this issue? Is there anything to do about it?

Hello Cambria,

As I have checked your account I see that you already purchased an Add-on. I assume that there were an issue related with your browser and now everything is fixed.

Have a good one!
-Bogdan

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Other answers

Im unfortunately low on data but I'm sure some of the fine folks here will be able to gift you some to tide you over.

As for you not being allowed to add data add on, sounds like a bug or could have something to do with the stabilization period ending this week. Perhaps you can first try it again with a different browser and see if if anything changes.

Hmm... I've never had an issue like this but as Khal said you could maybe try again with a different browser? If it still doesn't work just contact customer support.

Genoveva
Genoveva

Genoveva

User level
Level
1
410 / 750
points

I hope it gets solved soon.

GOAT
GOAT

GOAT

User level
Level
3
2297 / 5000
points

Very strange... Maybe someone has some extra data they can gift you?

You could try waiting a bit before trying again, or maybe using a different device or browser. If that still doesn't work then I'd contact fizz support. Hope it gets resolved