Answered question

not register net work almost 2 day I don't have phone service please solve the problem

not register net work almost 2 day I don't have phone service please solve the problem

Ale
Ale

Ale

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0
8 / 100
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ALLISON
ALLISON

ALLISON

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Level
4
5000 / 5000
points

You really need to contact Fizz customer service directly rather than posting numerous times on the community forums. We're just fellow customers here, and can help with minor issues like setting up the APN or how to activate upgrades, but for anything at your account level, only customer service can see your account.
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https://fizz.ca/en/contact-us

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Other answers

Did you already try to reboot your phone?

if it does not solve your problem

contact the support

CHAT

  • Go to any help page, if you are not connect login
  • The business hours: every day from 8 a.m. to 9 p.m. (EST).
  • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

Eder
Eder

Eder

User level
Level
4
5000 / 5000
points

Where is the WHIZZ these days?

 

Users have problems but we are all left on our own.