my account is good but I dont have service at oll Not Registered Network

Ale, i feel for you, bit there isn’t much that a user community can do for you in this case. You got to go through the official chat.

This seems to be a new/recent issue where the SIM is not activated properly.

You have to contact Fizz support for help.

The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.

• You're logged into your Fizz account.
• You're active on a help page such as https://fizz.ca/en/faq/resolving-issues
• Simply click on the chat bubble that appears at the bottom on the right.
• You're within the business hours: every day from 8 a.m. to 9 p.m. (EST).
• You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Is this a new activation, or a line that has already worked in the past?