Answered question
Net work not Register my sim i Chang anther 3 phone the same problem please you have fix it asp thank you
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
Other answers
Ale, i feel for you, bit there isn’t much that a user community can do for you in this case. You got to go through the official chat.
This seems to be a new/recent issue where the SIM is not activated properly.
You have to contact Fizz support for help.
The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
Is this a new activation, or a line that has already worked in the past?