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Answered question

Can I get refund if I didn't use add on travel data.

What should I do for unused travel data? Can I transfer the data to another add on travel region area?

liang
liang

liang

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Level
0
1 / 100
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over 1 year ago
Category
My Mobile
Category
Travel
Answer count
6 answers
Author name
liang
Date
October 09, 2019
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Yelena

Yelena

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Level
4
5000 / 5000
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You cannot change regions since the tarifs are different for each region. The add-on expires at the end of the next billiing cycle. Unfortunately there is no refund for add-ons.

Author name
Yelena
Date
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SittingRam

SittingRam

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3
3011 / 5000
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I think that data is gone :-(
But it might be worth it to contact them just in case.

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SittingRam
Date
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Fling

Fling

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Level
4
5000 / 5000
points

The travel add are not refundable and that's they will answer you. I know that because the question has been asked in the french side an à Whizz gived this answer.

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Fling
Date
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Fizzy
Fizzy

Fizzy

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Level
4
5000 / 5000
points

Unfortunately once you've bought it, if you don't use it, you'll lose it after the following plan renewal.

Fizz support cannot provide refunds for travel add-ons.

Author name
Fizzy
Date
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redhead

redhead

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Level
4
5000 / 5000
points

Short answer is no. Travel add-ons are good for current billing period and next.
However, funds in your wallet can be transferred back to your payment method.

Author name
redhead
Date
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jeedey

jeedey

User level
Level
2
936 / 2000
points

No refunds for travel add-ons. They will get lost.

Author name
jeedey
Date
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