Answered question

Why can't I see zones and rates for mobile travel?

I click on MOBILE, then TRAVEL, then DISCOVER ZONES AND RATES and it brings me to my overview page. Why can't I see the zones and rates? Is there a bug? I've tried on different devices and I still can't see...

Adriana
Adriana

Adriana

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You have to be logged in to your account in order to see the travel add-on prices.
If you have an account, you can see the travel add-on prices by clicking My plans -> Manage plan -> Travel.
If you don't have an account yet, you can ask here about a specific zone, and we can share the prices with you.

Code_KRUEW
Code_KRUEW

Code_KRUEW

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Sounds like you already logged in and you are just being kicked back out to your overview page. When this happens to me, I try a few things:

 

  • log out, log in
  • try in an incognito window
  • try a different browser
  • delete my cookies related to fizz

 

 

 

redhead
redhead

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Also, Fizz says to disable add ad-blockers.

Fizzy
Fizzy

Fizzy

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You can try using a different browser (like Chrome, Firefox) on your computer.

Also clearing your browser cache and using incgonito mode may help.

If the problem persists, perhaps your account needs to be reset by Fizz support.

 

In any case, here are the current Travel rates by zone.

Travel Add-on

Europe

Asia/Oceania

Latin America

Africa

100 MB

n/a

n/a

n/a

$4.00

250 MB

$3.00

$4.00

$3.00

$5.00

500 MB

$4.00

$5.00

$4.00

n/a

1 GB

$5.00

n/a

$5.00

n/a

Pay As You Go

Europe

Asia/Oceania

Latin America

Africa

MB

$0.20

$0.20

$0.20

$0.70

1 SMS

$0.10

$0.10

$0.10

$0.15