Answered question

Can I use data uprade with my call+text only plan?

One of my plan is call+text canada wide plan. Can I add the 250m data upgrade with it? Ask Fizz support and the lady Elena has no clue . She told me I need a plan with data in order to use it. I did search community and found many people said it works just fine with a non-data plan. Anybody from Fizz can give us official answer?

peterpan
peterpan

peterpan

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ALLISON
ALLISON

ALLISON

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It seems to be a new policy with Fizz that you cannot use data upgrades on accounts without data. It used to work. This seems like a mistake to me, because other discount cell providers offer small amounts of data as a bonus with accounts even without data.

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Mike
Mike

Mike

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Yes you can this is very good with fizz
My girlfriend has that

peterpan
peterpan

peterpan

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That's what I thought but Elena give me a link and tell me I CAN NOT use data upgrade, unless I have a plan with at lease 1g data. This is link: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

"Since an upgrade boosts your monthly plan, your plan must include that service in the first place for that upgrade to work. Say for example you receive mobile data upgrade: your plan has to include mobile data for you to enjoy an upgrade consisting of mobile data."

Anybody from Fizz to give official answer?

MT
MT

MT

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Elena works for Fizz so her answer is whether you like or not it's an official answer from Fizz.
That answer is not correct.
.
The reality is you can use data upgrade without data plan.

Mike
Mike

Mike

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Thé free upgrades are given four the MMS but you can use them
Try to chat again, since people can makes mistakes

Leifuer
Leifuer

Leifuer

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Definitely YES!
That's what I am now doing! You just apply your upgrade to your slot, and it will work from the next cycle.

The two 500Mb upgrades are enough for me, since I have wifi both at work and at home (Fizz Internet).

Yelena
Yelena

Yelena

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Just apply the 250MB upgrade to your calls+texts plan and see if it works ;-) Upgrades are activated in the next billing cycle.

Annick
Annick

Annick

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Try it, maybe it should not work but apparently it does so take avantage of it as long as it works! Maybe it is one of their bug that is still not fixed yet.

GOAT
GOAT

GOAT

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I think you still can, yes.

Fizzy
Fizzy

Fizzy

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If you're able to apply the upgrade, it will work.

 

However if you do not have a data plan, you will not be able to particpate in gifting data or receiving gift.