On the french side a lot of people asked the same question. . Hello Community,
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I changed my plan from 15 to 120 last month. But my plan is still 15 this month and I was charged accordingly. Could you adjust this? Happy to pay more ;)
Hi Dmitrii
Sorry this happened.
Be sure to change your plan at least 48 hours before your renewal date. Here are the full instructions: https://fizz...
Since about 3 months ago, random devices are unable to connect to my wifi network. I have both my home and guest network, as well as the 2.4 ghz and no matter which device is...
Hello Sarah,
Thank you for the detailed explanation of the situation that you encountered.
Because you have posted it on the community forum, I will provide you a short...
I am trying to change my home internet plan but every time it says “unable to make change until the 05.01.2020” but we are past that date? Fizz isn’t much help...
Hello léa,
I have checked your account and I can see you've contacted our support department and they've managed to provide you a solution to your situation.
If the...
Hello!
Since there have been changes, here are the updated list of prices by component of mobile plans.
Please note: Existing customers are not affected until you change...
I'm travelling to the US next week for a couple of weeks. I know I can change my coverage but it says that it only applies for the next payment cycle which is too late.
Is...
Hi PhilQc
Non you cannot force the change :(
But you can buy addon or add money in your plan
https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one
https...
