Upgrade does not applies, I had 250mb pending activation, trying to switch it for 500mb but nothing happens.
Its been one week that I tried for the fists time...
So can I...
Hi Sergio
If the slot was never used, and I believe this is your situation, you cannot swap your bonus and you need to wait your next billing cycle. I am alway suggest to apply...
I just activated my account
as a new user you get 250mb extra data reward for 2 years
I applied it after activating my plan
it now says that activation is pending and will...
You are suppose to have a perk that one can be activated right away
The reward you must activate as soon as possibile, after having your plan activated, therefore, since the 2...
Hi, i'm currently a customer of Ebox for my home internet but Fizz offers way better deals and I'm planning to change my provider from Ebox to Fizz
How do i change my...
Good choice! Wait until your service is up and running with FIZZ before you cancel. You will need to contact Ebox yourself to cancel - this is not automatic. Here are the steps...
I’m currently trying to switch my plan for 60 mbps. On my current plan, I have 3$ off. But in the upgrade it look like I’ll lose it.
Will I lose my rebate I got on a...
Hi Maxime
I switched my plan a few months ago. After the switch, I checked that the rewards were still intact. However the discounts were no longer applying to my bill. I...
Hi,
I want to change intenet plan from 10 Mb to 15 Mb.
the price on the fizz homepage is 35$ for 10Mb and 40$ for the 15Mb (5$ difference). but when I want to change it it...
Hi Youssef,
You may have the old rate on your account or another discount (referral bonus) which is why your current price is $32.50. The $2 rebate will apply to the new...
