Answered question

Emergency Cancel?

Hi,

I just ordered and paid fro Fizz, they are coming to install next week, but I have just taken a contract position and am moving. I need to cancel asap.

How do I do it?

Trevor
Trevor

Trevor

User level
Level
0
1 / 100
point

You must contact the support

CHAT

Go to this page https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address, if you are not connect login

The business hours: every day from 8 a.m. to 9 p.m. (EST).

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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Other answers

Leifuer
Leifuer

Leifuer

User level
Level
4
5000 / 5000
points

Contact Fizz immediately!

As fast as you can!