Answered question

Changing my Shipping Address?

I have just ordered a sim card to a friend's place but forgot to add a couple of needed information.
Name of the person in the mail: Ramzi
Apartment Number: ***

Ramzi
Ramzi

Ramzi

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Whizz
Whizz

Whizz

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4
5000 / 5000
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Team

Hello Ramzi,

I see that you were able to reach us by a different channel and the issue has been corrected.

Have a good day!

Catalin

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Other answers

Mike
Mike

Mike

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We are users here

Try to change the shipping information

 

https://fizz.ca/en/faq/how-do-i-change-my-personal-information

 

You can also contact the support

 

CHAT

Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login

The business hours: every day from 8 a.m. to 9 p.m. (EST).

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

 

SittingRam
SittingRam

SittingRam

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If it’s too late and the shipment has already “left” fizz, contact Post Canada along with the tracking number that you can find on your profile page and they’ll be able to give you a hand

SittingRam
SittingRam

SittingRam

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@redhead
True, good point
Do you think they can be contacted as well?

Definitely worth a shot. Here is their contact information:

Address: 5447 Rue François Cusson, Lachine, QC H8T 3J4
Hours: Open ⋅ Closes 9 p.m.
Phone: (514) 631-9117

Zed
Zed

Zed

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Hi, this happened to me as well: contact planet courier. Their number is (514) 631-9117. If they are unable to help you changing the address (the person working there is a bit grumpy), just ask them if you can pick up the SIM card on their site.