Suggestion for Chat Bubble.

FC
FC Posts: 117 ✭✭
There are lots of people complain it is difficult to active the chat bubble. Why not just show up the chat bubble all the time on "Contact Us", and make a line up alert? Right now, people can not see the bubble but do not know the reason: because my internet problem, or they are buss, or the system problem. If the bubble always clickable, and show my position on the waiting list, then I can decide what I can do: just wait a few minutes, or give up to wait; or just have my lunch if I am at position 50. Hope Fizz can consider it.

Answers

  • redhead
    redhead Posts: 818 ✭✭
    If it is non urgent, I usually contact Fizz via Facebook messenger. Or else, I go for the chat and it is there during their opening hours. It was not at the beginning when I joined (March 2019), but it is there now when I need it.
  • GOAT
    GOAT Posts: 227 ✭✭
    This is why I always go through Facebook Messenger.
  • Thanh S.
    Thanh S. Posts: 360 ✭✭
    Please close this
  • Gualberto
    Gualberto Posts: 340 ✭✭
    Great suggestion my friend.
This discussion has been closed.