Answered question

Why does my Mastercard Debit Card not work?

I have a mastercard debit card. Why does it not work? Can an option not be added? I live in Quebec.

siddhartha
siddhartha

siddhartha

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Fling
Fling

Fling

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You can use a Visa or Mastercard credit card, or a Visa Debit card to pay for your Fizz plans.

Other cards such as debit cards, American Express (Amex), Dinners, and others are not accepted. Foreign credit cards are also not accepted.


More info on payment methods here: https://fizz.ca/en/faq/what-payment-methods-can-i-use
.
You can make the suggestion to the support, just click on this link and wait 3 seconds for the bublble chat
https://fizz.ca/en/contact-us

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Other answers

DIANA
DIANA

DIANA

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don't be panic
just contact customer service:

-Log into your Fizz account
-Then, make your way to the Solution Hub.
-With the help of the search tool, access the help FAQ related to your issue. The chat bubble will appear in the lower right-hand corner.
-Check that you're within the business hours of our Customer Service team, or else the chat bubble won’t appear.

Jaquesdoo
Jaquesdoo

Jaquesdoo

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You need the same address you give to fizz

GOAT
GOAT

GOAT

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Strange that Visa debit works, bu MC debit does not...

Andréanne
Andréanne

Andréanne

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Maybe your card is full?

Is the billing address for this MasterCard that you are using inside Fizz coverage area? If it’s not, I’m pretty sure it will give an error.