transfer number to a new sim?

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simon K. #11448
simon K. #11448 Posts: 2 ✭✭
in My Mobile
i lost my phone with the fizz sim card inside i have already a new sim card and i would like to transfer my number to the new sim card

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  • Mike
    Mike Posts: 20,729 ✭✭
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    You need to follow the guide
    Read the point #4
    https://fizz.ca/en/faq/lost-stolen-mobile
  • Jaquesdoo
    Jaquesdoo Posts: 119 ✭✭
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    Replace your phone and reactivate your suspended plan
    To reactivate your Fizz plan:
    Order a new SIM card. Log into your account to order a new SIM card (My plans > Manage > Change SIM card). A new SIM card will be delivered in the following days, depending on the chosen delivery method.
    Acquire a new phone.
    Unblock your plan by sending us a form Report that you found your phone/sim
    Reactivate your Fizz plan on your new SIM card. When you have your new phone and SIM card, it’s time to reactivate your suspended plan on your new SIM card. This process will cancel your old SIM card. Log into your account to change your SIM card (My plans > Manage > Change SIM card).
    If you found your Phone/SIM card, you can also reactivate your old SIM card / black list phone.
  • TrainFood
    TrainFood Posts: 144 ✭✭
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    Mike and Jacquesdoo have to good answers!
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