Answered question

transfer number to a new sim?

i lost my phone with the fizz sim card inside i have already a new sim card and i would like to transfer my number to the new sim card

simon
simon

simon

User level
Level
0
3 / 100
points
Mike
Mike

Mike

User level
Level
4
5000 / 5000
points

You need to follow the guide
Read the point #4
https://fizz.ca/en/faq/lost-stolen-mobile

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Other answers

Replace your phone and reactivate your suspended plan
To reactivate your Fizz plan:

Order a new SIM card. Log into your account to order a new SIM card (My plans > Manage > Change SIM card). A new SIM card will be delivered in the following days, depending on the chosen delivery method.
Acquire a new phone.
Unblock your plan by sending us a form Report that you found your phone/sim
Reactivate your Fizz plan on your new SIM card. When you have your new phone and SIM card, it’s time to reactivate your suspended plan on your new SIM card. This process will cancel your old SIM card. Log into your account to change your SIM card (My plans > Manage > Change SIM card).
If you found your Phone/SIM card, you can also reactivate your old SIM card / black list phone.