Answered question

Does this email survey mean the end of stabilization is approaching?

Does this mean the end

Anton
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Anton

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Annick
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What email? I didn’t receive anything.

Have you received an email survey? Many of us have not (including myself).

 

What kind of questions are on the survey?

Is it possible the survey was sent as follow-up to a ticket or question you had made?

My son received the survey, but I didn't. The survey asked about satisfaction with the service, website, customer service, etc. The key questions that allude to the end of the stabilization period relate to the wording where it asks "Since August..." for questions pertaining to the mobile service and stability of the service. I can see how one may think they are getting ready to end the stabilization period.

There are questions that pertain to "Since August" how is the network performing. So it looks like they are gauging the big systems maintenance they performed at the end of July.