Badges Unlocking Incorrectly?

Rachon
Rachon Posts: 12 ✭✭
I've been with Fizz since March and only recently got the "you've been with us for one month" Will this kind of delay also affect things like the extra data rewards and perks from unlocking correctly?

Answers

  • Jaquesdoo
    Jaquesdoo Posts: 119 ✭✭
    yeah, even I have invited 5 people, the badge is not showing up yet.
  • Nathaniel G.
    Nathaniel G. Posts: 50 ✭✭
    Me too have been for 10 months and I only got 6 months badges last week
  • Barjout
    Barjout Posts: 6 ✭✭
    Gato, you mentioned below :“Sometimes you have to chat with customer service”. How do you contact customer service?
  • Mike
    Mike Posts: 20,643 ✭✭

    Here how to contact the support

     

    CHAT

    Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login

    The business hours: every day from 8 a.m. to 9 p.m. (EST).

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Mike
    Mike Posts: 20,643 ✭✭

    here how to contact the support

    CHAT

    Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login

    The business hours: every day from 8 a.m. to 9 p.m. (EST).

    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

     

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

     

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

This discussion has been closed.