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I have a Pocophone; I'm only able to get H+ or 3G sometimes. I need help get 4g; anyone know what to do?

I have looked through the forums and tried the solutions (like using a different APN) but i'm still getting very slow connections. Its been a few weeks; what should I do?

PS I am located in Montreal. I have the Pocophone

Mohand
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Mohand
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Mohand

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What do you mean right model? its the f1; and sure, but I rarely even get 3G!

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__________

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Have you looked at this page? https://www.kimovil.com/fr/ou-acheter-xiaomi-pocophone-f1

Scroll down until you get the frequencies of canadian wireless providers. Look at Vidéotron who's the owner of Fizz.

You'll see that the only frequency your Xiaomi Pocophone F1 will work with is the Band 7 (2600) and that's a secondary frequency. The main frequency used by Fizz is the Band 4 (1700/2100).

Mohand
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So shouldn't I get 4g sometimes? Also thank you for that website, it is amazing!

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I'm pretty sure you won't get 4G/LTE very often with this smartphone on Fizz network and even with partners networks in Canada.

Mohand
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I had 4g when i was on Koodo

Fizzy
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Koodo and Fizz do not use the same 4G frequencies.

 

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Gates
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