I payed for the CAN/USA coverage but fizz profile says only Canada coverage. Will I be charged for roaming fees?

You will not be charged roaming fees. All services are prepaid so you have to pay for the service before you can use it.

When you make a plan change, it will take effect at your next renewal date.

If you believe your plan description is incorrect, you can chat with Fizz support.

The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.

• You're logged into your Fizz account.
• You're active on a help page such as https://fizz.ca/en/contact-us
• Simply click on the chat bubble that appears at the bottom on the right.
• You're within the business hours: every day from 8 a.m. to 9 p.m. (EST).
• You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.