Answered question

My activation code?

What can i do?

Salom
Salom

Salom

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If your activation code is locked and you cannot continue, you'll need to contact Fizz support for help.

The idea of this page https://fizz.ca/en/contact-us is to explain how you can access the chat bubble. If you do a search in the Solution Hub related to your issue and access the help page the chat bubble will appear at the right corner.

 

  • You're logged into your Fizz account.
  • You're active on a help page such as https://fizz.ca/en/contact-us
  • Simply click on the chat bubble that appears at the bottom on the right.
  • You're within the business hours: every day from 8 a.m. to 9 p.m. (EST).
  • You have disabled any ad blockers in your browser.

 

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

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Other answers

Yes check the letters, and if you need a referral code in order to receive 25$ after your 2nd payment here is mine okwpw

to be entered when the total with the taxes is shown.

if you still not able to activate your plan, contact the support

 

CHAT

Go to this page https://fizz.ca/en/contact-usif you are not connect login

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

 

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

 

CONTACT FORM

You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

You can view your referral code by to My profile > referral bonuses > invite friends > reveal my code. Essentially if you give your code to someone and when they join Fizz and apply your code, your friend and yourself get bonuses. Once that person has signed up and paid their second bill, you both will earn $25.

Mike
Mike

Mike

User level
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4
5000 / 5000
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Your question is to clear, can you tell us a little bit more

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