I just received my new Fizz SIM card and I am about to install it into my phone.
Before i do that, i was wondering if there Is any data on my old SIM Card that will be lost...
Hi Alessandro
Usually all the data are stored in the phone, but this depend from your configuration, the SIM can contain the contacts and SMS
Also check the phone...
I ordered a SIM card on Jan 6th, but have not received it. I notice that my address is incpmplete (you are missing the street number). how do I get my address corrected and have...
Hi Claude,
Thank you for letting us know about this and I'm sorry for the inconvenience.
If that is the case and the SIM was not delivered, I invite you to place a new order...
I already tried everything it says I got no service so I bought another sim card from fizz and I wonder if I could continue my plan with another sim card
Hi Meekael,
I can see that you've already contacted us regarding this situation and a colleague of mine has given you a handful of helpful tips to try out and see if you can...
Hey everyone! I'm currently in the process of switching from Videotron to fizz. I got my SIM card today and followed the instructions to ask for the transfer of my old number...
Hello Alex,
I have verified your account and the transfer is complete.
You can insert the Fizz SIM and restart the phone.
If by any chance you encounter any issues please...
Hi Wan
You can track your delivery here: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
If it was delivered and you did not receive it, you will need to...
