Answered question

Why didn't we receive $25 after refering someone?

I referred someone who activated her account but I didn't receive $25 and she didn't receive it neither. What's wrong?

Mustapha
Mustapha

Mustapha

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Mike
Mike

Mike

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Remember you need to wait 2 months in order to receive the 25$.

 
Did you check here my profile -> referral bonus? You should also have received an SMS and a message in your profile.

Contact the support to see if they can do something they are the only one that they can check further.

CHAT

Go to this page https://fizz.ca/en/contact-us

The business hours: every day from 8 a.m. to 9 p.m. (EST).

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK

Your can also send a message via facebook messangerhttps://facebook.com/fizzca and click send a message (this is a bit slower)

CONTACT FORM

You can also fill a contact form from your accountOnce logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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Other answers

Mustapha
Mustapha

Mustapha

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Sorry, I meant email confirmation!

Mustapha
Mustapha

Mustapha

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53 / 100
points

How can I contact support!?