Answered question

Why did I receive my badge for being with fizz for 1 month today when I`ve actual been with them for over 6 months now?

I still haven't received a badge for being with fizz for 6 months...

Rebecca
Rebecca

Rebecca

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Mike
Mike

Mike

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It is a bug you need to ask to the support, at the moment I do not think that it is at the top of their priority at the moment. Then you must have the 1 month and the 6 months too.

 

CHAT

Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login

The business hours: every day from 8 a.m. to 9 p.m. (EST).

Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

 

FACEBOOK

Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

 

CONTACT FORM

You can also fill a contact form from your account. Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

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Other answers

Fizzy
Fizzy

Fizzy

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It's a common bug.

I have been with Fizz for many months now. And I have not received the 1 month or 6 months badge yet.

 

It's not really an issue... Guess I will eventually contact them about the badges.

Mike
Mike

Mike

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@Fizzy: Contact them, I did and they gave it to me :D