reimbursement?

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Aidan L.
Aidan L. Posts: 2 ✭✭
in My Mobile
I finally got to speak to someone there a couple of days ago. I had transferred money to the wallet thinking that was the appropriate thing to do to pay the monthly fees but it wasn't. the agent said he had refunded the amounts (as I have 2 accounts for my children) Now I cannot reach you and there has been no refund on the card.
there was 20$ in one account and 25$ in my second child's account. Please contact me. I was considering changing my own phone to your company but the technical service is extremely unsatisfactory

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  • Fling
    Fling Posts: 8,730 ✭✭
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    You have to contact the support for a refund because they never give an answer here for your personnal account

     

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  • Gates
    Gates Posts: 835 ✭✭
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    In order to help the Fizz community evolve with your question, do not forget to identify the best answer given to you by members of this discussion group using the Make Best Answer button under the answer you deem to be the best.

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