Answered question

I am living in Canada but using my British credit card, is that why my payment method is not working?

Am I able to use my British credit card as my payment method or does it need to be a Canadian credit card? Also could I use a British debit card?



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What payment methods can I use?


You can use a Visa or Mastercard credit card, or a Visa Debit card to pay for your Fizz plans.

Other cards such as debit cards, American Express (Amex), Dinners, and others are not accepted. Foreign credit cards are also not accepted.


More info on payment methods here:



Also you must be residing in Quebec or greater Ottawa area to be a subscriber.


The majority of your usage (calls, texts and data) must be done on the Fizz network (Subscription area).

We reserve the right to block access to all of your Fizz mobile services if your mobile services are used primarily on partner networks (Fizz EXT) for 3 consecutive payment cycles.


More info here:

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Other answers

1) You can't use nor a british credit card nor a british debit card.

2) You live in Canada but are you located in Quebec? Because only the Quebec province is covered by Fizz' services.

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