Answered question
All is activate on my account , it was working with my last cellphone I just lost. I bought a new cellphone ( Google XL pixel 2 ) Since this time I can't do nothing with this sims card. But it's look like he see the card in the phone.
HELP PLEASE I'M LOOSING SO MUCH MONEY HERE
This is the guide to follow if you report the phone as lost
Did you find your phone after reporting it lost or stolen? Fill in this form and we will reactivate your SIM card:
Report as found a previously missing or stolen phone or SIM card
Your plan will be reactivated as soon as you submit the form linked above.
How to protect the data on your phone:
Other answers
Try to restart the phone, the phone was new?
Did you declare your SIM as lost?
If you did that contact the support since they probably can unlock it
So you lost the sim card with the phone? Did you go through the steps shown by Mike for a lost phone/sim card? It sounds like somehow your new sim card isn't properly associated with your account or isn't properly activated.
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If you've gone through all those steps, next stop is customer service, since we are only fellow customers and have no access to your account.
https://fizz.ca/en/contact-us
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