Hi Rebecca
If your service is suspended, you can go on your account to make a manual payment.
My Plans >> Manage plan >> Payment method.
Look for the "Make payment now"...
I have been trying to pay since 9 am this morning and waited 2 hours to speak to someone i have sent messages on messenger and nobody has answered me, I was told by an employee...
Hi Steves
I am sorry to hear that, here we are users and we can only point you to what we think is the right procedure
You should ne able to make your payment
My...
Hi Terrell,
As we discussed via chat, I've escalated this situation to our specialized team because the order to suspend your plan for payment failure wasn't completed yet...
Hi Satish
If your service is working, the payments are usually made automatically on your card on the same anniversary date of your monthly renewal.
More info here...
Hi Brian,
I just verified your account from my end and I can see that the necessary charge for your Internet plan was taken a few minutes ago.
Please bear in mind that there...
